Privacy Policy: MH Fire Safety Ltd

1. Introduction

This Privacy Policy outlines how MH Fire Safety Ltd (“we,” “our,” “us”) collects, uses, stores, and protects personal data.
Company Name: MH Fire Safety Ltd
Contact Details: MH Fire Safety Ltd, 15a Main Street, Portglenone, Northern Ireland, BT44 8AA. Email: [email protected] Phone: +442825820395.
We comply with the UK GDPR and Data Protection Act 2018, ensuring the lawful and transparent handling of personal data.

2. Information Collected

We may collect the following types of personal data:

• Directly Provided Information: Name, email address, phone number, company name, payment details, and project-related information.
• Automatically Collected Information: IP addresses, cookies, browser type, browsing behaviour.
  We do not collect special category data unless explicitly required and with consent.

3. How Personal Data Is Collected

• Direct Collection: Via forms, surveys, emails, phone calls, or project sign-ups.
• Indirect Collection: Through cookies, analytics tools, and third-party integrations.

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

• To provide fire engineering consultancy services.
• To manage customer relationships and respond to inquiries.
• For marketing and promotional purposes (with consent).
  Legal bases include consent, contractual necessity, legitimate interests, and compliance with legal obligations.

5. Data Sharing

We may share personal data with:

• Service providers (e.g., payment processors, IT services).
• Legal authorities when required by law.
  All third parties comply with applicable data protection laws. Data transfers outside the UK are safeguarded through standard contractual clauses or adequacy decisions.

6. Retention of Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. Retention periods vary based on legal, contractual, and business requirements.

7. User Rights

Under the UK GDPR, users have the right to:

• Access their data.
• Rectify inaccurate data.
• Request erasure (“right to be forgotten”).
• Restrict processing.
• Data portability.
• Object to processing.
• Withdraw consent.
  To exercise these rights, contact us at [[email protected]].

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyse website usage:

• Essential Cookies: For website functionality.
• Analytics Cookies: For performance insights.
  Users can manage cookies through browser settings or our cookie management tool.

9. Security Measures

We implement measures such as encryption, access controls, and secure servers to protect personal data. However, no method is entirely secure.

10. Children’s Privacy

Our website and services are not directed at children. We do not knowingly collect data from individuals under 16.

11. Updates to the Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via our website or email.

12. Contact Information

For privacy-related inquiries:
Email: [email protected]
Phone: +442825820395
You may also contact the Information Commissioner’s Office (ICO) for unresolved complaints.